I didn’t need this but it could be a useful tool (there are several others on the page too). Interestingly, the article also referred to a tool I’ve not come across before called DriveCleanup which can remove orphaned registry items related to non-present USB devices (forcing the dongle to set up the stack again on insertion). Then press the call button on the headset until you go into pairing mode and insert the dongle in the PC, it should pair.” Typically you would turn your phone(s) off to make sure they don’t interfere in the process. I found an article on the Plantronics Sounding Board that gave the answer: After some frustration of taking out and re-inserting the dongle in various USB ports, etc. Unfortunately, I did find one day that my headset had “fallen out with” my laptop and whilst it would happily connect to the phones I couldn’t use it for Lync (VoIP) or CUCILync (VoIP breakout to our Cisco phone system and beyond to the PSTN). I’m still impressed with the headset and the battery life is great too as it automatically goes into standby when I forget to turn it off (although it’s often sitting on its charging stand). Since then, I’ve successfully paired the headset with both Windows and iOS phones (so presumably Android will work too) using their native stacks, although I use the supplied Bluetooth dongle on my company-supplied Windows 7 laptop. Please be warned that the information here may be out of date.Ī few weeks ago, I wrote about a couple of Lync accessories I use every day – including my Plantronics Voyager Legend (BT300M). I don't routinely update old blog posts as they are only intended to represent a view at a particular point in time.
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